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Process Mapping is a way to graphically represent the transactions and stories that make up a business. However, Process Mapping by itself is not completed analysis. Instead, it is a tool that helps complete the final analysis of the process under review. The accumulation of activities that takes place in each business process is what ultimately determines a companys success. So process must be analyzed to ensure that they support key business objective. Process analysis is particularly useful in ensuring the accomplishment of business objective relating to Customer Service. Efficiency. Effectiveness and Profitability.

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